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Shipping & Returns

Shipping Policy

We want you to love your purchase from Moon Water Apothecary. If you are not completely satisfied with your order, we’re here to help.

  • Returns: Due to the nature of our herbal products, we do not accept returns on opened tea packages for health and safety reasons.

  • Refunds: If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos of the issue. We will gladly offer a replacement or store credit.

  • Cancellations: Orders may be canceled within 24 hours of purchase for a full refund.

  • Exchanges: We currently do not offer exchanges, but if you experience any issues with your order, please reach out, and we will find the best solution for you.

Contact Us: For any questions or assistance with your order, email us at info@naturalapproachhealthandfitness.com or use our Contact page.

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